Terms of Service

Effective Date: January 8, 2026
Last Updated: January 8, 2026

1. Introduction

Welcome to Level Up Depot ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.levelupdepot.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

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2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
If you are using the Services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

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3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during registration.

• Maintain and promptly update your information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials.

• All activities that occur under your account.

• Notifying us immediately of any unauthorized use or security breach.

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4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit product or service quantities.

4.2 Pricing

Prices may change at any time without notice. We are not liable for modifications or discontinuation of products.

4.3 Payment Terms

• Accepted Payment Methods: Visa, Mastercard, American Express, Apple Pay

• Payment Processor: Shopify Payments
  All payments are processed securely. You agree to provide current, accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability

• Pricing or description errors

• Suspected fraud or unauthorized transactions

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5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed information on processing times, carriers, delivery estimates, and shipping procedures.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Title and risk of loss pass to you when the order is transferred to the carrier.

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6. Returns and Refunds

Please refer to our Return and Refund Policy for details regarding returns, exchanges, refunds, return conditions, timelines, and restocking fees.

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7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including text, graphics, logos, images, and software—is the property of Level Up Depot or its content suppliers and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

• Copy, reproduce, sell, or exploit any portion of the Services without written permission.

• Use hidden text or meta tags that reference our brand without permission.

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8. User Content

8.1 Submissions

By posting or submitting any User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display it.

8.2 Prohibited Content

You agree not to submit content that:

• Is illegal, harmful, abusive, harassing, defamatory, obscene, or invasive of privacy

• Infringes on intellectual property or proprietary rights

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9. Prohibited Activities

You agree not to:

• Use the Services in violation of any laws

• Interfere with or disrupt our systems

• Attempt unauthorized access to our systems or accounts

• Circumvent, disable, or tamper with security features

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10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

10.2 No Warranty

We do not warrant that:

• The Services will meet your expectations

• The Services will be uninterrupted or error-free

• Results obtained from the Services will be accurate or reliable

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11. Limitation of Liability

To the fullest extent permitted by law, Level Up Depot and its employees, directors, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use the Services

• Unauthorized access to or use of our servers or data

• Interruptions or failures in transmission

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12. Indemnification

You agree to indemnify and hold harmless Level Up Depot from any claims, losses, damages, or liabilities arising from:

• Your use of the Services

• Your violation of these Terms

• Your infringement of third-party rights

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13. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, for any violation of these Terms or for any other reason at our discretion.

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14. Governing Law

These Terms shall be governed by the laws of the State of Delaware (DE), United States, without regard to conflict-of-law principles.

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15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. You are responsible for reviewing the Terms periodically.

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16. Miscellaneous

16.1 Severability

If any provision is deemed unenforceable, the remaining provisions remain in full effect.

16.2 Entire Agreement

These Terms constitute the entire agreement between you and Level Up Depot regarding the Services.

16.3 Waiver

Any failure to enforce a provision does not constitute a waiver of that provision.

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17. Contact Information

If you have questions about these Terms, please contact us:

Company Name: Level Up Depot
Address: 262 Chapman Rd Ste 240, Newark, DE 19702, United States
Email: support@levelupdepot.com
Phone: (442) 305-7926