Price Match Guarantee

Effective Date: January 8, 2026
Last Updated: January 8, 2026

At Level Up Depot, we’re committed to giving you the best value every time you shop with us. If you find the same item offered at a lower price by another online retailer, simply let us know — and we’ll match it. Our goal is to ensure you shop with total confidence, knowing you’re always getting top-quality products at the most competitive prices.

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How Our Price Match Guarantee Works

To qualify for a price match, the following conditions must be met:

1. Identical Product

• The product must be the exact same model, brand, and configuration.

2. In Stock

• The item must be in stock and available for immediate purchase on the competitor’s website.

3. Authorized Retailers Only

• The competitor must be a legitimate, authorized online retailer.

• Non-qualifying sellers include:

  • Auction sites (e.g., eBay)

  • Marketplace sellers

  • Discount resellers

  • Third-party vendors

4. Price Comparison Details

Price matches will consider the total order cost, including:

• Item price

• Applicable taxes

• Shipping costs

5. Exclusions

Price Match does not apply to:

• Promotional offers (rebates, bundle deals, flash sales)

• “Buy one, get one” promotions

• Clearance, open-box, or refurbished items

• Membership-only pricing (e.g., Costco, Sam’s Club)

• Pricing errors or obvious misprints

• Exchanges or replacement orders

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How to Request a Price Match

If you believe your purchase qualifies for a price match:

1. Email us at support@levelupdepot.com

2. Include the following details:

   • Your order number (if already purchased)

   • A link to the competitor’s product page

   • A screenshot of the lower price (if applicable)

Our team will review your request and notify you once the price match has been approved or denied.

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Important Notes

• All price match requests are subject to verification.

• Level Up Depot reserves the right to reject any price match request that cannot be validated or does not meet the criteria.

• Some brand restrictions or manufacturer policies may apply.

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For any questions or to submit your request, please contact us at:

Email: support@levelupdepot.com
Phone: (442) 305-7926
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST